Our commitment
Pure Lending wants every visitor — including people who use screen readers, keyboard navigation, magnification, or voice control — to be able to use this site. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, consistent with the Americans with Disabilities Act, and we treat accessibility as ongoing work on every change we ship, not a one-time checkbox.
Accessibility features
Current site features include skip links, keyboard-operable controls, visible focus indicators, labeled form inputs, live status announcements, semantic landmarks, and reduced-motion support.
Feedback and accommodations
If any part of this site is hard to use with assistive technology, or you would like the same information in another format — large print, email, or a phone walkthrough — call (239) 790-7873 or email shane@purelendingfl.com. Every step of a mortgage inquiry or application can be completed by phone with a live person. We aim to respond to accessibility feedback within two business days.
Known limitations and updates
The site is checked against WCAG 2.2 AA and re-reviewed when pages change, and accessibility fixes are prioritized ahead of new features. Known gap: some downloadable PDF documents, such as the fee-worksheet export, may not yet be fully tagged for screen readers — contact us and we will provide the same figures in an accessible format. This page is updated whenever our status or process changes.
Third-party content
A few steps run on third-party platforms we do not fully control: the loan application portal at app.purelendingfl.com and the hosted payment page for the credit-report fee. We favor vendors with accessibility support, and if a third-party step blocks you, we will assist directly — including completing that step with you by phone.